Frequently Asked Questions

We offer a platform for users to convert their loyalty points into assets like gold, stocks and cryptocurrency.

tiips Rewards is the loyalty program offer by tiips.

No, you cannot buy tiips Rewards. You can only earn them.

Users can earn tiips Rewards by converting third-party loyalty points.

No, they cannot be transferred.

Go to Wallet – Loyalty Points in the app.

You can buy gold by credit card or Apple Pay.

You can sell gold anytime via the tiips App. Please go to Wallet – Withdrawals – Receive Cash to sell your gold.

We will send the fund to your bank account via FPS.

Once your gold reserve is enough for 10g and paid premium at market rate, you can choose to pick up a 10g Heraeus gold minted bar. When your gold reserve is enough for 100g, you can choose to pick up a 100g Cheung’s gold minted bar. Go Wallet – Withdrawals – Pick-Up-Physical Gold – Book Appointment, choose a product, then choose a date.

We use:

  • Bank level 256-bit encryption (AES256) to secure your information.
  • The Latest Transport Layer Security Protocol to protect your information when communicating with us.
  • Session end-timers and log-in thresholds to prevent unauthorized access to your account.
  • Two-factor authentication for all active accounts.

We constantly monitor the latest security technologies to make sure that our systems are cutting edge and comply with industry best practices.

Tips Dollar (HK) Limited is tiips’ company entity. It is also the publisher of the tiips app. Tips Dollar (HK) Limited was founded in 2019 and is regulated by the laws of Hong Kong. It was awarded by achieved Incu-App 2020 incubation program from Hong Kong Science and Technology Park.

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