At TIPS Dollar (Hong Kong) Limited, we want to provide the best service possible to our customers.
One way that we do this is by using customer information to provide our customers with convenient access to the right products and services. We also recognize that our customers have important expectations regarding the use of that information.
Safeguarding customer information is a matter that we take seriously. That is why we at TIPS Dollar (Hong Kong) Limited have set forth the following principles to affirm our long-standing commitment to confidentiality.
From time to time, it is necessary for customers who are individuals to supply TIPS Dollar (Hong Kong) Limited with data which are personal data (“Data”) for the purposes of the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong). The purposes for which Data (and other information) relating to customers may be used are as follows:
the daily operation of the services and facilities provided to customers;
designing financial services or related products for customers’ use; marketing financial services or related products to customers (please see further details in clause 6 below);
collecting of amount outstanding from customers and those providing security for customers’ obligations;
meeting the requirements to make disclosure under the requirements of any laws or regulations; and
any purposes relating to any of the foregoing.
Data (and other information) held by TIPS Dollar (Hong Kong) Limited relating to customers will be kept confidential. It is obligatory for our customer to provide such Data to enable TIPS Dollar (Hong Kong) Limited to provide our services and products as well as related information to customers and without such Data, TIPS Dollar (Hong Kong) Limited may not be able to provide such services, products and information to customers. Each customer should be aware that TIPS Dollar (Hong Kong) Limited may disclose Data (and other information) to:
any officer, employee, agent, contractor or third party who provides administrative, credit information,telecommunications, computer, payment or other services to TIPS Dollar (Hong Kong) Limited in connection with the operation of our business;
any financial institution with which the customer has or proposes to have dealings;
regulatory or judicial authorities and other relevant government or statutory bodies;
any other person under a duty of confidentiality to TIPS Dollar (Hong Kong) Limited, including but not limited to, any company within the same group of companies with TIPS Dollar (Hong Kong) Limited, which has undertaken to keep such information confidential.
We share Data (and other information) regarding customers within TIPS Dollar (Hong Kong) Limited only in accordance with strict internal security standards and confidentiality policies and with applicable law. We hold out employees fully accountable for adhering to those standards, policies and laws. We do not share Data (and other information) about our customers with other companies except in order to conduct our business, comply with applicable law, protect against fraud or make available special offers of products and services that we feel may be of interest to our customers. We may also provide information to regulatory authorities and law enforcement officials in accordance with applicable law. We have established high standards for protecting information regarding our customers from unauthorized alteration or destruction.
require TIPS Dollar (Hong Kong) Limited to correct any Data relating to the customer which is inaccurate;
ascertain TIPS Dollar (Hong Kong) Limited’s policies and practices in relation to Data and to be informed of the kind of Data relating to the customer held by TIPS Dollar (Hong Kong) Limited.
Request for access and/or correct any data that customer has submitted shall be sent to the following address:
TIPS Dollar (Hong Kong) Limited Lion Rock 72, 1/F, InnoCentre, 72 Tat Chee Avenue, Kowloon Tong, Hong Kong
Attn.: Customer Service Department
or email to: [email protected]
In accordance with the terms of the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong), TIPS Dollar (Hong Kong) Limited has the right to charge a reasonable fee for the processing of any Data access request.
At TIPS Dollar (Hong Kong) Limited, information regarding our customers is used solely in the legitimate conduct of our business, to deliver superior service and to design products and special offers that demonstrate our understanding of our customers and their needs.
As we move forward in developing new products and services in an era of vast technological change, we will continue to maintain our dedication to assuring that customer information is properly used and appropriately safeguarded.
If there is any discrepancy between the English and Chinese versions, the English version shall apply and prevail.
Last updated: 1 August 2020
tiips 自2019 年創立至今，2020年完成種子輪融資，唯2021年第四年仍未能籌得新一輪融資，我們作出了艱難的決定，將於2022年2月21號 23:59 終止tiips mobile app 的運作。
我們目前的首要任務是確保用戶積分換取資產及實金買賣服務暢順度及公平性，我們將會分階段停止tiips mobile app 的功能及運作。
所有客戶的黃金儲存於Tiips Services limited。Tiips Services Limited 是獨立第三方信托人，信托或公司服務提供者牌照號碼為TC007559，客戶的黃金儲存於張氏金業有限公司Tiips Services Limited 的戶口。
客戶的Bitcoin存量是儲存在Tips Dollar (HK) Limited 擁有的cold wallet。
31/12/2021 23:59 停止買入實金。
1/1/2022 00:00 至 21/2/2022 23:59 tiips 積分換取資產及賣出實金及Bitcoin 如常進行。而我們將會用 ”買入價” 回購客戶的資產，已回饋客戶多年來的支持。
21/2/2022 23:59 tiips mobile app 停止運作。
1/12/2022 00:00 至 31/12/2022 23:59 我們會將所有顧客未領取的現金捐贈致愛護動物協會。
儘管tiips mobile app 將終止營運，我們往後會集中開發機構客戶市場，以延續寓消費於儲蓄的理念。
tiips was established in 2019 and accomplished its seed funding in 2020. It was with regret that we were still unable to receive the funding for the new round in 2021. Thus, we have unfortunately come to the decision to cease the operation of the tiips mobile app on 21 February 2022 23:59.
To ensure the smooth facilitation and fairness in user points & assets redemption and gold trading, we will close down the functions of tiips mobile app according to different phases.
All users’ gold is now stored in Tiips Services Limited, account provided by Cheung’s Gold Traders Limited. Tiips Services Limited is an third party trustee, which its Trust or Company Service Provider Licence number is TC007559.
All users’ Bitcoin is now stored in the cold wallet owned by Tips Dollar (HK) Limited.
31/12/2021 23:59 Gold purchases will be suspended.
1/1/2022 00:00 to 21/2/2022 23:59 tiips reward & assets redemption, gold selling and Bitcoin trading will be operated as usual. To express our gratitude throughout the years, tiips will purchase users’ assets at the “BUY PRICE”.
21/2/2022 23:59 tiips mobile app will be ceased to operate.
1/3/2022 00:00 to 30/11/2022 23:59 tiips will manually proceed the users’ remaining cash. Those assets will be sold at the price as of 21/2/2022 23:59, while we will keep the amount of money and email the customers for further confirmation. Customers may email us at [email protected] or Whatsapp 93889879 to collect the cash. The payment will be performed through FPS, and tiips will keep the handling fee at HKD 3.
1/12/2022 00:00 to 31/12/2022 23:59 tiips will donate all the uncollected cash to The Society for the Prevention of Cruelty to Animals (SPCA).
The tiips mobile app might have suspended its operation, nevertheless tiips will continue to expand its corporate market, to sustain the belief in combining spending and saving in the future.
Last but not least, we would like to express our heartfelt gratitude for the support from tiips’ users, merchants and partners over the past three years.